About PalmettoShades.com
PalmettoShades.com is a subsidiary of JDG, Inc.. We are located in downtown Clemson, SC.
Main office:
384 College Ave
Ste 6
Clemson, SC 29631
Phone: 864.643.0190
For any questions about our inventory or orders you have placed with us, please visit our Contact Us section
Making A Purchase
Making a purchase could not be easier. Just browse our Catalog, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Checkout" and you will be asked for a few details that we need to process the order. PalmettoShades.com only accepts VISA, MASTERCARD, DISCOVER CARD and American Express. A confirmation of your order will be sent to you via email.
Reaching Us
Through the site: Use the Contact Us page. The url is: Email: Customer_Service@palmettoshades.com
Phone: (864) 643.0190 Mail: Palmetto Shades, 384 College Avenue, Suite 6, Clemson, SC 29631
Shipping And Handling
Shipping charges are Free! and will be sent via USPS Priority Mail or UPS. Initial shipping is free and if you want to make a return we will also give you free shipping on your return order. You will be responsible for getting the product back to us.
Delivery Schedule
Orders ship within 48 hours in most cases but sometimes may take longer depending on the situation (out-of-stock, backordered, etc...). You will also get a tracking number emailed and posted to your online account. Please email us or call directly at 864-643-0190 with any questions you may have.
Tax
Orders shipped to South Carolina will be charged state sales tax (7%).
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our server. They are not held in clear text on any web site. All our transactions are processed through Authorize.net.
Guarantee
We guarantee your satisfaction. All of our merchandise comes with a 365 day money back guarantee. If you are not happy with any our products, return them to Palmetto Shades and you will receive a full refund. Prior to return, you must call 864.643.0190 or email us at Customer_Service@palmettoshades.com to obtain a return authorization number (RMA).
Privacy Policy
Palmetto Shades will not disclose buyer’s information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item. Data collected by this site is used to:
a. Take and fulfill customer orders
b. Administer and enhance the site and service
Warranty
All of our products carry a manufacturer’s warranty. Please call us for details on specific products.
Returns Policy
Technical Issues and Web Management
For any technical issues with the site, web promotion and advertising or link exchange contact the Webmaster at david@palmettoshades.com |
